A New Standard in NDIS CARE — first-class
vispa
SUPPORTS
Trusted, Reliable & centred on you.
high Quality Care
Experienced, diverse, and qualified with a Cert III or higher in Disability Support. Have confidence knowing your care is NDIS compliant and built around you.
CLIENT-CENTRIC
Finding the right support can be overwhelming and stressful. That’s why we match staff to your personality, skills, and needs, not the other way around.
YOUR ADVOCATES
We advocate for you to make sure you have all the facts to make informed decisions and empowers your independence so you can take charge of your goals, plan, and life.
Neurodiversity-affirming
As a family with neurodivergent loved ones, we truly value open, effective communication and provide support with patience and understanding.
high Quality Care
Experienced, diverse, and qualified with a Cert III or higher in Disability Support. Have confidence knowing your care is NDIS compliant and built around you.
CLIENT-CENTRIC
Finding the right support can be overwhelming and stressful. That’s why we match staff to your personality, skills, and needs, not the other way around.
YOUR ADVOCATES
We advocate for you to make sure you have all the facts to make informed decisions and empowers your independence so you can take charge of your goals, plan, and life.
Neurodiversity-affirming
As a family with neurodivergent loved ones, we truly value open, effective communication and provide support with patience and understanding.
our mission
To drive social norm where Australian's living with disability are presented with the same opportunities as everyone else.
We strive to replace the "disabled" stigma with equality; To drop the labels and foster a community where every person is simply 'a person' — and every person is entitled to a little
VISPA-treatment!
PERFECTLY balanced care.
BIG PROVIDER CAPABILITIES.
INDEPENDENT HEART.
VISPA Supports is a trusted Gippsland family-led provider, deeply connected to our local community.
Each of our participants comes to us through family, friends, or professional referrals; a testament to the trusted, long-lasting connections we build.
Thoughtfully designed around you, our innovative service model raises the benchmark in disability support; Luxury-level care that begins by personally matching you with support workers who share your interests and values, and who are genuinely invested in helping you reach your goals.
Based on real client feedback and requests, our current service offering covers
every facet of life to empower our client's independence.
The sky is the limit!
We listen to your needs; and are committed to working closely
with trusted local specialists, service and allied health providers to engage the services & therapies you need to achieve your personal goals.
Daily living & personal care
ServicesReliable, respectful &
consistent
support
is essential for people to feel safe, build trust, and achieve their goals.
NON-REGISTERED PROVIDER TO BENEFIT YOU.
What to expect:
the
VISPA
experience
Each participant gets VISPA treatment! We set a high standard of care so you know exactly what to expect and can feel confident it will always be delivered.
Our service feels effortless, seamless, and personal, giving you more control over how you use your plan without ever compromising on quality or compliance.
With a hands-on approach, we never lose sight of what truly matters: your wellbeing, your autonomy, and your voice.
in person
Meet & Greet
Chloe, our CEO, and our Staffing Manager travels to meet every participant in an environment where you feel safe & comfortable for a casual introduction. This gives us an opportunity for us to understand your goals and needs to tailor a routine of consistent services based on your plan capacity; and get a feel for potential staff who match your personality and lifestyle.
client-to-staff matching
We select, train and match support workers who truly fit into your life, not the other way around! Following our meeting, your dedicated Client Services and Staffing Managers thoughtfully prepare a list of staff matches for you to consider before meeting anyone.
ndis compliant
Prioritising your safety & wellbeing, all VISPA team members are fully vetted and hold recognised sector qualifications & training. Our management team ensures staff stay trained, skilled, and compliant with NDIS regulations.
experienced & diverse
As a neurodiversity-affirming practice, we recognise no two people are the same. We offer indvidualised support delivered by experienced aged-care workers, former registered nurses, trauma-informed & other industry professionals.
freedom to choose
Advocating for your choice & control, VISPA is a non-registered provider. With guidance, it allows the flexibility for you to use your plan how you see fit.
Open & responsive communication
We are here to support
you.
We value your communication preferences, ensuring it’s open, clear, and works for you. We build a team who listens, who respects how you need things done, and who encourages regular feedback to implement changes that work for you.
Keen to meet our team? Let's get started!
AMAZING PEOPLE. AMAZING SUPPORTS.
Since joining VISPA I have received a lot more support a lot more compassion for my disability and it made my life a lot easier.
The people are amazing and so friendly and very easy to talk to! The VISPA team go above and beyond.
Jacinta B
GAINING INDEPENDENCE!
VISPA's Support has made a real difference. I feel more independent, I have the flexibility to see family and friends and can keep doing the things I love.
craig f
HELPING ME UNDERSTAND MY NEEDS
My experience with VISPA has been very cruisy & easy-going. The workers are great, and if I ever raise a concern, the team leaders make sure I'm helped to the fullest extent possible.
Their support has really helped me understand my needs, identify my triggers, and figure out who I should speak with to get the right help! I'm glad I fell into their lap, and thanks to their support, I now feel in control of my choices for a positive future.
HERB
SIMPLIFY THE PROCESS.
NAVIGATING THE NDIS
Improving the quality of life for you or a loved one living with a disability doesn't need to be complicated.
The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.
Applying can be a timely, and overwhelming process, as too can be navigating the ever-changing updates.
At VISPA, we choose to operate as an
unregistered NDIS provider, we are deeply committed to upholding the professionalism, integrity, and accountability our clients deserve. We stay up to date with all NDIS practice standards, quality and safeguarding frameworks, and policy updates to ensure we are always aligned with best practice. Our team regularly undertakes training, maintains strong documentation, and follows clear processes to provide safe, ethical, and person-centred support.
Not sure where to start? Our
educated, experienced, and qualified team can point you in the right direction. And explain everything you need to know in easy-to-understand terms.
talk to a human
Contact us
Do you have some questions or keen to join the
VISPA list?
Fill out the form below and one of our amazing staff will endeavour to contact you within 48 hours.
Contact Us
We will get back to you as soon as possible.
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